:root{
  --bg:#f5f6f8; --panel:#fff; --ink:#15171c; --muted:#6b7280; --line:#e5e7eb; --soft:#f0f2f5;
  --accent:#1f6feb; --accent-ink:#fff; --accent-soft:#e8f0fe;
  --green:#16a34a; --green-soft:#dcfce7; --amber:#d97706; --amber-soft:#fef3c7; --red:#dc2626; --red-soft:#fee2e2;
  --gold:#b45309; --radius:12px; --shadow:0 1px 2px rgba(16,24,40,.06),0 1px 3px rgba(16,24,40,.08);
  font-family: ui-sans-serif, system-ui, -apple-system, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif;
  color:var(--ink); font-size:14px;
}
*{box-sizing:border-box} body{margin:0;background:var(--bg)} .hidden{display:none!important}
a{color:var(--accent);text-decoration:none} h1{font-size:22px;margin:0} h2{font-size:15px;margin:0 0 10px} h3{font-size:13px;margin:0 0 8px;color:var(--muted);text-transform:uppercase;letter-spacing:.04em}
.muted{color:var(--muted)} .err{color:var(--red);min-height:1em} .small{font-size:12px}
.btn{border:1px solid var(--line);background:var(--panel);color:var(--ink);border-radius:8px;padding:8px 12px;font:inherit;cursor:pointer;display:inline-flex;align-items:center;gap:6px;white-space:nowrap}
.btn:hover{border-color:#cbd5e1} .btn.primary{background:var(--accent);border-color:var(--accent);color:var(--accent-ink)} .btn.primary:hover{filter:brightness(1.05)}
.btn.ghost{background:transparent} .btn.sm{padding:5px 9px;font-size:12px} .btn.danger{color:var(--red)} .btn.ok{background:var(--green);border-color:var(--green);color:#fff}
.btn:disabled{opacity:.5;cursor:not-allowed}
input,select,textarea{font:inherit;border:1px solid var(--line);border-radius:8px;padding:8px 10px;background:#fff;color:var(--ink);width:100%}
textarea{min-height:90px;resize:vertical} input:focus,select:focus,textarea:focus{outline:2px solid var(--accent-soft);border-color:var(--accent)}
label{display:block;font-size:12px;color:var(--muted);margin:10px 0 4px}

.login{min-height:100vh;display:grid;place-items:center}
.login-card{background:var(--panel);padding:32px;border-radius:16px;box-shadow:var(--shadow);width:min(380px,92vw);display:grid;gap:12px}
.brand{font-weight:700;font-size:16px;display:flex;align-items:center;gap:8px} .brand em{font-style:normal;color:var(--accent)} .brand.big{font-size:22px}
.logo{display:inline-grid;place-items:center;width:28px;height:28px;border-radius:8px;background:var(--ink);color:#fff;font-size:14px}

.app{display:grid;grid-template-columns:220px 1fr;min-height:100vh}
.side{background:#111318;color:#d1d5db;padding:18px 12px;display:flex;flex-direction:column;gap:18px;position:sticky;top:0;height:100vh}
.side .brand{color:#fff;padding:0 8px} .side .logo{background:var(--accent)}
.side nav{display:grid;gap:2px} .side nav a{color:#c7cbd3;padding:9px 10px;border-radius:8px} .side nav a:hover{background:#1b1e25;color:#fff} .side nav a.active{background:#22262f;color:#fff}
.side-foot{margin-top:auto;display:grid;gap:8px} .side-foot .btn{color:#c7cbd3;border-color:#2a2f39}
.health{font-size:12px;display:grid;gap:4px} .dot{display:inline-block;width:8px;height:8px;border-radius:50%;margin-right:6px;background:#6b7280} .dot.on{background:#22c55e} .dot.off{background:#ef4444}

.main{padding:24px 28px;min-width:0}
.head{display:flex;align-items:center;justify-content:space-between;gap:12px;margin-bottom:18px;flex-wrap:wrap}
.grid{display:grid;gap:16px} .g2{grid-template-columns:repeat(2,minmax(0,1fr))} .g3{grid-template-columns:repeat(3,minmax(0,1fr))} .g4{grid-template-columns:repeat(4,minmax(0,1fr))}
@media (max-width:1100px){.g3,.g4{grid-template-columns:repeat(2,minmax(0,1fr))}}
@media (max-width:760px){.app{grid-template-columns:1fr}.side{position:static;height:auto}.g2,.g3,.g4{grid-template-columns:1fr}.main{padding:16px}}
.card{background:var(--panel);border:1px solid var(--line);border-radius:var(--radius);padding:16px;box-shadow:var(--shadow);min-width:0}
.card.flat{box-shadow:none}
.kpi .v{font-size:26px;font-weight:700;margin-top:4px} .kpi .s{font-size:12px;color:var(--muted);margin-top:2px}
.bar{height:8px;background:var(--soft);border-radius:99px;overflow:hidden;margin-top:10px} .bar>i{display:block;height:100%;background:var(--accent);border-radius:99px}
.bar.green>i{background:var(--green)}

.blocks{display:flex;gap:4px;overflow-x:auto;padding-bottom:4px}
.block{flex:1 0 92px;border:1px solid var(--line);border-radius:8px;padding:6px 8px;font-size:11px;background:#fff;color:var(--muted)}
.block b{display:block;color:var(--ink);font-size:11px} .block.gold{background:#fff7ed;border-color:#fed7aa} .block.gold b{color:var(--gold)}
.block.now{outline:2px solid var(--accent);color:var(--ink)} .block.past{opacity:.5}

.list{display:grid;gap:6px} .item{display:flex;align-items:center;gap:10px;justify-content:space-between;padding:9px 10px;border:1px solid var(--line);border-radius:10px;background:#fff;cursor:pointer}
.item:hover{border-color:#cbd5e1} .item .t{font-weight:600} .item .sub{font-size:12px;color:var(--muted)} .item .actions{display:flex;gap:4px;flex-wrap:wrap}
.empty{color:var(--muted);font-size:13px;padding:8px 2px}

.badge{display:inline-block;font-size:11px;padding:2px 8px;border-radius:99px;background:var(--soft);color:#374151;white-space:nowrap}
.badge.verde{background:var(--green-soft);color:#166534} .badge.amarelo{background:var(--amber-soft);color:#92400e} .badge.vermelho{background:var(--red-soft);color:#991b1b}
.badge.alta{background:#ede9fe;color:#5b21b6} .badge.blue{background:var(--accent-soft);color:#1e40af}
.sem{display:inline-block;width:10px;height:10px;border-radius:50%;background:#d1d5db} .sem.verde{background:var(--green)} .sem.amarelo{background:var(--amber)} .sem.vermelho{background:var(--red)}

.kanban{display:flex;gap:12px;overflow-x:auto;padding-bottom:12px;align-items:flex-start}
.col{flex:0 0 250px;background:#eceef2;border-radius:12px;padding:10px;max-height:calc(100vh - 140px);display:flex;flex-direction:column}
.col h4{margin:2px 4px 10px;font-size:12px;display:flex;justify-content:space-between;color:#374151}
.col .cards{display:grid;gap:8px;overflow-y:auto;min-height:40px;padding:2px}
.col.drop{outline:2px dashed var(--accent)}
.kcard{background:#fff;border:1px solid var(--line);border-radius:10px;padding:10px;cursor:grab;display:grid;gap:4px}
.kcard .t{font-weight:600;display:flex;gap:6px;align-items:center} .kcard .sub{font-size:12px;color:var(--muted)} .kcard .row{display:flex;gap:4px;flex-wrap:wrap;align-items:center}

table{width:100%;border-collapse:collapse;background:#fff} th,td{text-align:left;padding:9px 10px;border-bottom:1px solid var(--line);font-size:13px;vertical-align:top}
th{font-size:11px;color:var(--muted);text-transform:uppercase;letter-spacing:.04em;background:#fafbfc;position:sticky;top:0} tr.click{cursor:pointer} tr.click:hover td{background:#fafbfc}
.table-wrap{border:1px solid var(--line);border-radius:var(--radius);overflow:auto;max-height:calc(100vh - 180px)}
.toolbar{display:flex;gap:8px;flex-wrap:wrap;align-items:center} .toolbar input,.toolbar select{width:auto;min-width:180px}

.drawer{position:fixed;inset:0;z-index:30} .drawer-bg,.modal-bg{position:absolute;inset:0;background:rgba(15,17,21,.35)}
.drawer-panel{position:absolute;right:0;top:0;bottom:0;width:min(720px,100vw);background:var(--bg);overflow-y:auto;padding:20px;box-shadow:-8px 0 24px rgba(0,0,0,.12)}
.modal{position:fixed;inset:0;z-index:40;display:grid;place-items:center} .modal-panel{position:relative;background:#fff;border-radius:16px;padding:20px;width:min(560px,94vw);max-height:90vh;overflow:auto}
.tabs{display:flex;gap:4px;border-bottom:1px solid var(--line);margin:14px 0} .tabs button{background:none;border:none;padding:9px 12px;font:inherit;cursor:pointer;color:var(--muted);border-bottom:2px solid transparent} .tabs button.active{color:var(--ink);border-color:var(--accent);font-weight:600}
.chat{display:grid;gap:8px;max-height:46vh;overflow-y:auto;padding:4px}
.msg{max-width:82%;padding:9px 11px;border-radius:12px;white-space:pre-wrap;font-size:13px;line-height:1.4}
.msg.out{justify-self:end;background:var(--accent-soft)} .msg.in{justify-self:start;background:#fff;border:1px solid var(--line)}
.msg .meta{font-size:10px;color:var(--muted);margin-top:4px} .msg.erro{background:var(--red-soft)} .msg.aguardando{background:var(--amber-soft)}
.seg{display:inline-flex;border:1px solid var(--line);border-radius:8px;overflow:hidden} .seg button{border:none;background:#fff;padding:6px 10px;font:inherit;font-size:12px;cursor:pointer;border-right:1px solid var(--line)} .seg button:last-child{border-right:none}
.seg button.on.sim{background:var(--green-soft);color:#166534;font-weight:600} .seg button.on.parcial{background:var(--amber-soft);color:#92400e;font-weight:600} .seg button.on.nao{background:var(--red-soft);color:#991b1b;font-weight:600}
.qrow{display:flex;justify-content:space-between;align-items:center;gap:10px;padding:8px 0;border-bottom:1px solid var(--line)}
.verdict{display:flex;gap:10px;align-items:center;padding:12px;border-radius:10px;margin:12px 0;font-weight:600}
.verdict.verde{background:var(--green-soft);color:#166534} .verdict.amarelo{background:var(--amber-soft);color:#92400e} .verdict.vermelho{background:var(--red-soft);color:#991b1b} .verdict.none{background:var(--soft);color:var(--muted)}
.funnel{display:grid;gap:6px} .frow{display:grid;grid-template-columns:170px 1fr 60px;gap:10px;align-items:center;font-size:13px}
.frow .fb{height:22px;background:var(--soft);border-radius:6px;overflow:hidden} .frow .fb i{display:block;height:100%;background:var(--accent);border-radius:6px} .frow .n{text-align:right;font-weight:600}
.chart{display:flex;align-items:flex-end;gap:4px;height:140px;padding-top:8px} .chart .c{flex:1;display:flex;flex-direction:column;justify-content:flex-end;align-items:center;gap:2px;height:100%}
.chart .c i{display:block;width:100%;background:var(--accent);border-radius:3px 3px 0 0;min-height:1px} .chart .c i.r{background:var(--green)} .chart .c span{font-size:9px;color:var(--muted)}
.chart .pair{display:flex;gap:2px;width:100%;align-items:flex-end;height:100%}
.step{border:1px solid var(--line);border-radius:10px;padding:12px;background:#fff;display:grid;gap:8px}
.step textarea{min-height:150px}
.step .r{display:grid;grid-template-columns:110px 150px 1fr auto;gap:8px;align-items:center}
.copy{display:flex;gap:6px} .copy input{font-family:ui-monospace,monospace;font-size:12px}
.toast{position:fixed;bottom:20px;left:50%;transform:translateX(-50%) translateY(100px);background:#111318;color:#fff;padding:10px 16px;border-radius:10px;transition:transform .2s;z-index:60;max-width:90vw}
.toast.show{transform:translateX(-50%) translateY(0)} .toast.bad{background:var(--red)}
.note{background:#fff7ed;border:1px solid #fed7aa;color:#7c2d12;border-radius:10px;padding:10px 12px;font-size:13px}
.formgrid{display:grid;grid-template-columns:1fr 1fr;gap:0 12px} .formgrid .full{grid-column:1/-1}

/* ---- v2 ---- */
.side .who{font-size:12px;color:#9ca3af;padding:0 8px} .side .who b{color:#e5e7eb;display:block;font-size:13px}
.chip{display:inline-flex;align-items:center;gap:4px;font-size:11px;padding:2px 8px;border-radius:99px;background:var(--soft);color:#374151}
.intent{font-size:11px;padding:2px 8px;border-radius:99px;background:#eef2ff;color:#3730a3} .intent.opt_out{background:var(--red-soft);color:#991b1b} .intent.interesse,.intent.agendar{background:var(--green-soft);color:#166534} .intent.objecao,.intent.nao_agora{background:var(--amber-soft);color:#92400e}
.inbox{display:grid;grid-template-columns:340px 1fr;gap:0;border:1px solid var(--line);border-radius:var(--radius);background:#fff;height:calc(100vh - 130px);overflow:hidden}
.inbox .lst{border-right:1px solid var(--line);overflow-y:auto} .inbox .row{padding:12px 14px;border-bottom:1px solid var(--line);cursor:pointer} .inbox .row:hover{background:#fafbfc} .inbox .row.on{background:var(--accent-soft)}
.inbox .row .t{font-weight:600;display:flex;justify-content:space-between;gap:8px} .inbox .row .p{font-size:12px;color:var(--muted);white-space:nowrap;overflow:hidden;text-overflow:ellipsis;margin-top:2px}
.inbox .conv{display:flex;flex-direction:column;min-width:0} .inbox .conv .hd{padding:12px 16px;border-bottom:1px solid var(--line);display:flex;justify-content:space-between;align-items:center;gap:8px}
.inbox .conv .chat{flex:1;max-height:none;padding:16px;overflow-y:auto} .inbox .conv .cmp{border-top:1px solid var(--line);padding:12px}
.unread{width:8px;height:8px;border-radius:50%;background:var(--accent);display:inline-block}
.ai-box{background:#f5f3ff;border:1px solid #ddd6fe;border-radius:10px;padding:10px 12px;font-size:13px;margin:8px 0}
.ai-box b{color:#5b21b6}
.task{display:grid;grid-template-columns:1fr auto;gap:10px;align-items:center;padding:10px 12px;border:1px solid var(--line);border-radius:10px;background:#fff}
.task .script{font-size:12px;color:var(--muted);margin-top:4px;white-space:pre-wrap}
.tbl-mini td,.tbl-mini th{padding:6px 8px;font-size:12px}
.vrow{border-left:3px solid var(--accent-soft);padding-left:10px;margin-top:8px;display:grid;gap:6px}
.json{font-family:ui-monospace,monospace;font-size:12px;min-height:360px}
.slot-grid{display:grid;grid-template-columns:repeat(auto-fill,minmax(90px,1fr));gap:6px}
@media (max-width:900px){.inbox{grid-template-columns:1fr}.inbox .lst{max-height:35vh}}
input[type=checkbox],input[type=radio]{width:auto;margin:0}
label:has(> input[type=checkbox]){display:inline-flex;align-items:center;gap:5px;margin:0 10px 0 0;color:var(--ink);font-size:13px;white-space:nowrap}
.inbox .conv .cmp{max-height:55%;overflow-y:auto}
.inbox .conv .cmp textarea{min-height:70px}
.toolbar input[type=checkbox]{min-width:0}
.inbox .conv{min-height:0;height:100%} .inbox .conv .chat{min-height:0}